Shipping policy

Shipping Policy

Processing Time
All orders are processed within 5–8 business days after payment confirmation. Orders are not processed on weekends or public holidays.

Shipping Destinations
We ship worldwide, including Europe, Russia, the Middle East, Southeast Asia, South America, and South Africa.

Estimated Delivery Times
Delivery times may vary due to customs clearance and local postal conditions.
- Europe: 7–15 business days
- Middle East & Southeast Asia: 10–20 business days
- South America & South Africa: 15–30 business days
- United States & Canada: 15–30 business days
- Other regions: 15–30 business days

Shipping Rates & Costs
We offer clear and transparent standard shipping rates calculated at checkout:
- United States & Canada: Flat rate of $19.99 USD
- European Union: Flat rate of $13.99 USD (Germany standard from $5.99 USD)
- Asia: Flat rate of $9.99 USD
- Rest of the World (Australia, South America, Africa, etc.): Flat rate of $19.99 USD

Oversized Items & Remote Areas Notice
Standard shipping rates apply to regular parcel deliveries. For extremely oversized commercial freight or remote island addresses where standard dedicated carrier lines cannot reach, additional shipping surcharges or carrier adjustments may apply. In such rare instances, our customer support team will contact you prior to dispatch for confirmation.

Customs & Import Duties
International orders may be subject to customs duties and import taxes, which are the responsibility of the buyer. We are not responsible for delays caused by customs.

Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this to track your shipment online.

Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

Contact Us
For shipping inquiries, please contact us at: yuo@wegsuteparts.com